Terms & Conditions
These Terms and Conditions govern your access to and use of the website, products, programs, services, resources, and content offered by Holly Soulié Emotional Health, referred to throughout these Terms as “Holly Soulié Emotional Health,” “we,” “us,” or “our.”
By visiting this website, placing an order, enrolling in a program, accessing a resource, or purchasing a license, you agree to these Terms and Conditions.
Please read them carefully before purchasing or using any product or service.
1. Eligibility
You must be at least 18 years old or the age of legal majority in your jurisdiction to purchase from this website.
By purchasing, you confirm that the information you provide is accurate and that you have the legal authority to enter into this agreement.
## 2. Products and Services
Holly Soulié Emotional Health may offer:
* Digital workbooks, journals, guides, worksheets, and exercises
* Digital product bundles
* Audio or video resources
* Courses, programs, challenges, workshops, and trainings
* Live or recorded educational sessions
* Private coaching or intensive services
* Professional and private practice licenses
* Access to the Emotional Health Professional Library
* Other educational products or services described on the website
The contents, format, availability, pricing, and delivery method of each offer are described on the applicable sales or checkout page.
We reserve the right to update, replace, discontinue, or modify products and services at any time.
3. Orders, Pricing, and Payment
All prices are listed in the currency shown at checkout.
You are responsible for reviewing the product description, price, license type, payment schedule, and usage terms before completing your purchase.
Applicable taxes may be added at checkout.
Payment must be made through the payment methods made available on the website or checkout platform.
We may refuse or cancel an order where fraud, unauthorized payment activity, misuse, or a material error is reasonably suspected, subject to applicable law.
4. Refund and Cancellation Policy
Because digital products are delivered immediately and services, programs, and licenses reserve access or capacity, all purchases are final and non-refundable once access has been granted, files have been delivered, or the service or program has begun.
You agree that failure to download, access, attend, complete, or use a purchased product, program, license, call, workshop, or resource does not create an entitlement to a refund.
Refunds, cancellations, or credits may be issued where:
* They are required by applicable law;
* A different policy is stated on the applicable sales page or contract; or
* Holly Soulié Emotional Health agrees otherwise in writing.
Nothing in these Terms limits any cancellation, refund, warranty, or consumer protection right that cannot legally be excluded.
5. Payment Plans
A payment plan is a commitment to pay the complete purchase price in installments. It is not a month-to-month subscription unless expressly described as one.
By choosing a payment plan, you agree to make all payments in full and on the dates presented at checkout, regardless of how frequently you access, attend, or use the purchased product, service, program, or resources, except where applicable law provides otherwise.
If a payment becomes overdue, we may:
* Suspend access to the relevant product, program, service, portal, or license;
* Pause delivery of services;
* Attempt to collect the outstanding amount using the payment method on file; and
* Restore access once the account is brought into good standing.
Requests to pause, reschedule, or modify a payment plan are not guaranteed and must be approved in writing.
Where a requested payment-plan change is approved, a $20.99 administrative fee may apply.
You remain responsible for all outstanding installments unless a different arrangement is confirmed in writing or applicable law requires otherwise.
6. Digital Delivery and Access
Digital products are generally delivered by email, download link, member portal, course platform, or checkout confirmation page.
You are responsible for:
* Providing a correct email address;
* Maintaining access to your email and accounts;
* Downloading or saving resources within the stated access period;
* Using compatible devices and software; and
* Contacting us promptly if you experience an access problem.
We are not responsible for access issues caused by an incorrect email address, spam filters, unsupported software, forgotten passwords, expired links, third-party platform outages, or failure to download materials within the available period.
7. Intellectual Property Ownership
All website content and Materials remain the intellectual property of Holly Soulié Emotional Health or the applicable rights holder.
This includes, without limitation:
* Written content
* Frameworks
* Methods
* Workbooks
* Journals
* Worksheets
* Prompts
* Assessments
* Exercises
* Guides
* Graphics
* Designs
* Videos
* Recordings
* Presentations
* Trainings
* Course content
* Branding
* Product names
* Downloads
* Portal content
Purchasing or accessing Materials does not transfer copyright, authorship, ownership, trademark rights, or intellectual property rights to you.
All Materials are licensed, not sold.
8. Default Personal-Use License
Unless a product is expressly identified at checkout as including professional, private practice, organizational, classroom, or commercial usage rights, it is sold for personal use only.
When you purchase or access a personal-use product, you receive a limited, revocable, non-exclusive, non-transferable license to use the Materials for your own individual personal growth and education.
This personal-use license applies to:
* Individual products
* Product bundles
* Journals
* Workbooks
* Challenges
* Guides
* Worksheets
* Courses
* Trainings
* Audio or video teachings
* Prompt packs
* Templates
* Downloads
* Any other resource not expressly sold with a professional license
Purchasing a personal-use product does not authorize professional use merely because the purchaser is a therapist, psychologist, coach, practitioner, teacher, organization, or business owner.
9. Prohibited Use of Personal-Use Products
Unless you have purchased an applicable professional license or received separate written permission, you may not:
* Share the Materials with clients, patients, students, group members, employees, or community members;
* Use the Materials during paid or unpaid professional sessions;
* Distribute printed or digital copies to another person;
* Use the Materials in therapy, counseling, coaching, consulting, mentoring, clinical care, or facilitation;
* Use the Materials in workshops, retreats, support groups, classes, courses, memberships, certifications, or programs;
* Upload the Materials to a client portal, resource library, shared drive, classroom, or membership platform;
* Resell, sublicense, rent, lease, gift, or redistribute the Materials;
* Share files or download links by email, Google Drive, Dropbox, Telegram, Facebook, Discord, or another platform;
* Post the Materials publicly or privately online for access by other people;
* Create client handouts, worksheets, protocols, prompts, trainings, or resources from the Materials;
* Translate, modify, adapt, rebrand, white-label, or create derivative works;
* Remove or obscure copyright notices, branding, authorship, or usage notices;
* Use the Materials to create competing products or services;
* Upload the Materials into artificial intelligence tools, model-training systems, content generators, datasets, or automated resource-creation platforms;
* Represent the Materials or their concepts as your own original work.
Changing wording, reorganizing pages, recreating a design, converting content into a template, or making a substantially similar version does not avoid these restrictions.
Free redistribution is prohibited in the same manner as paid redistribution.
10. Professional and Private Practice Licenses
Professional use is permitted only where:
* The applicable product was purchased with a professional-use license;
* The professional license is active and in good standing; and
* The use falls within the exact scope of that license.
Professional licenses may be limited by:
* Named purchaser
* Business or practice
* Number of clients
* Number of practitioners
* Resource or product
* Period of use
* Delivery method
* Location
* Program type
* Organization size
* Other terms listed in the applicable license
Professional licenses are non-transferable and do not transfer copyright or ownership.
Unless a license expressly says otherwise, a professional license does not permit resale, rebranding, public distribution, team use, course inclusion, membership inclusion, or use by other practitioners.
The purchaser remains responsible for ensuring that the Materials are used appropriately and lawfully.
11. Individual Product Professional Licenses
Where you purchase a professional or private practice license for one individual product, your rights are limited to:
* The specific resource named in the license;
* The named purchaser or practitioner;
* The business or practice identified at purchase;
* The client limit, term, and permitted uses stated in that license.
A license for one product does not grant rights to any other Holly Soulié Emotional Health product.
Where an individual license contains terms that differ from these general Terms, the individual license document controls only with respect to the additional rights expressly granted.
By visiting this website, placing an order, enrolling in a program, accessing a resource, or purchasing a license, you agree to these Terms and Conditions.
Please read them carefully before purchasing or using any product or service.
1. Eligibility
You must be at least 18 years old or the age of legal majority in your jurisdiction to purchase from this website.
By purchasing, you confirm that the information you provide is accurate and that you have the legal authority to enter into this agreement.
## 2. Products and Services
Holly Soulié Emotional Health may offer:
* Digital workbooks, journals, guides, worksheets, and exercises
* Digital product bundles
* Audio or video resources
* Courses, programs, challenges, workshops, and trainings
* Live or recorded educational sessions
* Private coaching or intensive services
* Professional and private practice licenses
* Access to the Emotional Health Professional Library
* Other educational products or services described on the website
The contents, format, availability, pricing, and delivery method of each offer are described on the applicable sales or checkout page.
We reserve the right to update, replace, discontinue, or modify products and services at any time.
3. Orders, Pricing, and Payment
All prices are listed in the currency shown at checkout.
You are responsible for reviewing the product description, price, license type, payment schedule, and usage terms before completing your purchase.
Applicable taxes may be added at checkout.
Payment must be made through the payment methods made available on the website or checkout platform.
We may refuse or cancel an order where fraud, unauthorized payment activity, misuse, or a material error is reasonably suspected, subject to applicable law.
4. Refund and Cancellation Policy
Because digital products are delivered immediately and services, programs, and licenses reserve access or capacity, all purchases are final and non-refundable once access has been granted, files have been delivered, or the service or program has begun.
You agree that failure to download, access, attend, complete, or use a purchased product, program, license, call, workshop, or resource does not create an entitlement to a refund.
Refunds, cancellations, or credits may be issued where:
* They are required by applicable law;
* A different policy is stated on the applicable sales page or contract; or
* Holly Soulié Emotional Health agrees otherwise in writing.
Nothing in these Terms limits any cancellation, refund, warranty, or consumer protection right that cannot legally be excluded.
5. Payment Plans
A payment plan is a commitment to pay the complete purchase price in installments. It is not a month-to-month subscription unless expressly described as one.
By choosing a payment plan, you agree to make all payments in full and on the dates presented at checkout, regardless of how frequently you access, attend, or use the purchased product, service, program, or resources, except where applicable law provides otherwise.
If a payment becomes overdue, we may:
* Suspend access to the relevant product, program, service, portal, or license;
* Pause delivery of services;
* Attempt to collect the outstanding amount using the payment method on file; and
* Restore access once the account is brought into good standing.
Requests to pause, reschedule, or modify a payment plan are not guaranteed and must be approved in writing.
Where a requested payment-plan change is approved, a $20.99 administrative fee may apply.
You remain responsible for all outstanding installments unless a different arrangement is confirmed in writing or applicable law requires otherwise.
6. Digital Delivery and Access
Digital products are generally delivered by email, download link, member portal, course platform, or checkout confirmation page.
You are responsible for:
* Providing a correct email address;
* Maintaining access to your email and accounts;
* Downloading or saving resources within the stated access period;
* Using compatible devices and software; and
* Contacting us promptly if you experience an access problem.
We are not responsible for access issues caused by an incorrect email address, spam filters, unsupported software, forgotten passwords, expired links, third-party platform outages, or failure to download materials within the available period.
7. Intellectual Property Ownership
All website content and Materials remain the intellectual property of Holly Soulié Emotional Health or the applicable rights holder.
This includes, without limitation:
* Written content
* Frameworks
* Methods
* Workbooks
* Journals
* Worksheets
* Prompts
* Assessments
* Exercises
* Guides
* Graphics
* Designs
* Videos
* Recordings
* Presentations
* Trainings
* Course content
* Branding
* Product names
* Downloads
* Portal content
Purchasing or accessing Materials does not transfer copyright, authorship, ownership, trademark rights, or intellectual property rights to you.
All Materials are licensed, not sold.
8. Default Personal-Use License
Unless a product is expressly identified at checkout as including professional, private practice, organizational, classroom, or commercial usage rights, it is sold for personal use only.
When you purchase or access a personal-use product, you receive a limited, revocable, non-exclusive, non-transferable license to use the Materials for your own individual personal growth and education.
This personal-use license applies to:
* Individual products
* Product bundles
* Journals
* Workbooks
* Challenges
* Guides
* Worksheets
* Courses
* Trainings
* Audio or video teachings
* Prompt packs
* Templates
* Downloads
* Any other resource not expressly sold with a professional license
Purchasing a personal-use product does not authorize professional use merely because the purchaser is a therapist, psychologist, coach, practitioner, teacher, organization, or business owner.
9. Prohibited Use of Personal-Use Products
Unless you have purchased an applicable professional license or received separate written permission, you may not:
* Share the Materials with clients, patients, students, group members, employees, or community members;
* Use the Materials during paid or unpaid professional sessions;
* Distribute printed or digital copies to another person;
* Use the Materials in therapy, counseling, coaching, consulting, mentoring, clinical care, or facilitation;
* Use the Materials in workshops, retreats, support groups, classes, courses, memberships, certifications, or programs;
* Upload the Materials to a client portal, resource library, shared drive, classroom, or membership platform;
* Resell, sublicense, rent, lease, gift, or redistribute the Materials;
* Share files or download links by email, Google Drive, Dropbox, Telegram, Facebook, Discord, or another platform;
* Post the Materials publicly or privately online for access by other people;
* Create client handouts, worksheets, protocols, prompts, trainings, or resources from the Materials;
* Translate, modify, adapt, rebrand, white-label, or create derivative works;
* Remove or obscure copyright notices, branding, authorship, or usage notices;
* Use the Materials to create competing products or services;
* Upload the Materials into artificial intelligence tools, model-training systems, content generators, datasets, or automated resource-creation platforms;
* Represent the Materials or their concepts as your own original work.
Changing wording, reorganizing pages, recreating a design, converting content into a template, or making a substantially similar version does not avoid these restrictions.
Free redistribution is prohibited in the same manner as paid redistribution.
10. Professional and Private Practice Licenses
Professional use is permitted only where:
* The applicable product was purchased with a professional-use license;
* The professional license is active and in good standing; and
* The use falls within the exact scope of that license.
Professional licenses may be limited by:
* Named purchaser
* Business or practice
* Number of clients
* Number of practitioners
* Resource or product
* Period of use
* Delivery method
* Location
* Program type
* Organization size
* Other terms listed in the applicable license
Professional licenses are non-transferable and do not transfer copyright or ownership.
Unless a license expressly says otherwise, a professional license does not permit resale, rebranding, public distribution, team use, course inclusion, membership inclusion, or use by other practitioners.
The purchaser remains responsible for ensuring that the Materials are used appropriately and lawfully.
11. Individual Product Professional Licenses
Where you purchase a professional or private practice license for one individual product, your rights are limited to:
* The specific resource named in the license;
* The named purchaser or practitioner;
* The business or practice identified at purchase;
* The client limit, term, and permitted uses stated in that license.
A license for one product does not grant rights to any other Holly Soulié Emotional Health product.
Where an individual license contains terms that differ from these general Terms, the individual license document controls only with respect to the additional rights expressly granted.
12. Emotional Health Professional Library License
The Emotional Health Professional Library is a professional resource collection offered under a separate 12-month license.
License Term
The license begins on the purchase date unless another start date is confirmed in writing.
The license remains active for 12 consecutive months.
Renewal is not automatic unless the checkout page expressly states otherwise.
Renewal, if offered, will be subject to the pricing, library contents, and terms available at the time of renewal.
What the License Includes
During the active license term, one named practitioner receives:
* Access to the active Emotional Health Professional Library;
* Access to the workbooks, journals, guides, exercises, and client resources included in the library;
* Access to eligible resources added during the active license year;
* Permission to use the included Materials with an unlimited number of the practitioner’s own direct clients;
* Permission to print resources or individual pages for those clients;
* Permission to send resources privately to those clients through email or a secure client portal;
* Permission to use resources in individual sessions; and
* Permission to use resources in professional groups personally facilitated by the named practitioner.
“Unlimited” refers solely to the number of the named practitioner’s own direct clients during the active license term.
It does not mean unlimited practitioners, employees, contractors, businesses, clinics, locations, teams, organizations, programs, platforms, or methods of distribution.
One Practitioner and One Practice
The Professional Library license is issued to one named practitioner and one private practice.
It may not be shared with or used by:
* Colleagues
* Employees
* Contractors
* Supervisees
* Interns
* Assistants
* Other therapists or practitioners
* Clinics
* Agencies
* Schools
* Organizations
* Businesses
* Affiliated practices
Additional users require separate written licensing.
Private Client Delivery
Resources may only be shared privately and directly with the named practitioner’s own clients or registered participants in a professional group personally facilitated by that practitioner.
Files may not be placed in:
* A public or unrestricted link;
* A general client library;
* A public classroom;
* A membership portal;
* A shared clinic drive;
* An organizational resource bank;
* A searchable database; or
* Any location accessible to people outside the permitted client relationship.
The practitioner must clearly communicate that each resource is provided to the client for that client’s individual personal use only and may not be shared or redistributed.
Prohibited Uses
The Emotional Health Professional Library license does not permit:
* Use by additional practitioners or businesses;
* Resale of the Materials;
* Charging a separate fee specifically for access to a resource;
* Inclusion in a digital product or downloadable bundle;
* Inclusion in a course, membership, certification, training, retreat package, or self-guided program;
* Uploading the complete library into a general client portal or resource centre;
* Public sharing or public download links;
* Editing, rebranding, white-labeling, translating, or claiming authorship;
* Creation of derivative products;
* Distribution outside direct professional client work;
* Use in artificial intelligence systems, datasets, training models, or automated content tools;
* Transfer or sublicensing of the license.
The Materials may be used as part of the practitioner’s broader paid professional services, but the Materials themselves may not be sold as standalone products.
Library Updates
The library is an active professional collection.
We may add, update, replace, reorganize, or retire resources during the license term to maintain quality, accuracy, branding, legal compliance, or relevance.
Access to future products is not guaranteed unless they are expressly added to the Professional Library.
End of the License Term
When the 12-month license term ends:
* Portal access may be removed;
* The practitioner may no longer provide new copies of the Materials to clients;
* The practitioner may no longer use the Materials with new or existing clients;
* Clients may keep copies that were lawfully provided to them while the license was active; and
* The practitioner may retain license documentation and archival copies solely for recordkeeping.
Continued client use or distribution requires renewal or another written license.
Professional Responsibility
The practitioner is solely responsible for deciding whether a resource is appropriate for a particular client, session, group, circumstance, or treatment plan.
The license does not create a partnership, endorsement, clinical supervision relationship, employment relationship, or affiliation between Holly Soulié Emotional Health and the practitioner.
13. License Violations and Termination
Any unauthorized sharing, copying, resale, public posting, derivative use, professional use, or distribution is a material breach of these Terms.
If a license is breached, we may:
* Immediately suspend or terminate access;
* Revoke the license without refund;
* Remove the purchaser from programs or platforms;
* Issue takedown requests;
* Send cease-and-desist notices;
* Pursue copyright, contractual, or other legal remedies; and
* Seek recovery of damages, costs, and legal fees where permitted by law.
Termination of access does not transfer ownership or create a right to continue using downloaded Materials.
14. Programs, Workshops, Calls, and Live Services
Programs, workshops, coaching calls, intensives, trainings, and live services may include separate scheduling, attendance, conduct, rescheduling, and cancellation policies.
You are responsible for attending at the scheduled time and using the access information provided.
Unless otherwise stated:
* Missed sessions are not refundable;
* Recordings are not guaranteed;
* Unused calls do not roll over;
* Rescheduling is subject to availability;
* Access may expire at the end of the stated program period.
We may remove a participant whose behaviour is abusive, disruptive, threatening, unlawful, or materially interferes with the experience of others.
Removal for misconduct does not create an entitlement to a refund.
15. Testimonials, Reviews, and Feedback
If you voluntarily submit a testimonial, review, survey response, email, message, comment, or other feedback directly to Holly Soulié Emotional Health, you grant us permission to quote or reproduce that feedback anonymously for educational, promotional, or marketing purposes.
We may make minor edits for length, grammar, spelling, or clarity, provided the meaning is not materially changed.
We will not publicly use your full name, photograph, confidential details, health information, or other identifying information without separate permission.
You may request that an anonymous testimonial be removed from future use by emailing [hello@hollysoulie.com](mailto:hello@hollysoulie.com). Removal cannot be guaranteed for materials already printed, published, scheduled, or distributed.
16. Educational Disclaimer
All products, programs, Materials, services, and website content are provided for educational and informational purposes only.
They do not constitute:
* Psychotherapy
* Mental health treatment
* Medical care
* Diagnosis
* Legal advice
* Financial advice
* Business advice
* Crisis intervention
* Another regulated professional service
Participation in a program or use of a resource does not create a therapist-client, doctor-patient, attorney-client, fiduciary, or other regulated professional relationship.
The Materials are not a substitute for individualized care from an appropriately qualified professional.
17. Medical and Mental Health Disclaimer
Information provided by Holly Soulié Emotional Health is not intended to diagnose, treat, cure, or prevent any illness, disorder, or medical condition.
You should consult an appropriate licensed medical or mental health professional regarding your individual health, symptoms, treatment, medication, diagnosis, or care.
Do not disregard professional advice or delay seeking care because of information contained in a product, program, resource, or communication.
If you are experiencing a medical or mental health emergency, contact local emergency services or an appropriate crisis service immediately.
You are solely responsible for decisions you make based on information provided through the website, Materials, programs, or services.
18. No Guarantees
Individual experiences and outcomes vary.
We do not guarantee any specific:
* Emotional result
* Health result
* Relationship result
* Financial result
* Business result
* Professional result
* Therapeutic result
* Client outcome
* Transformation
* Level of progress
Testimonials, reviews, examples, and case descriptions reflect individual experiences and do not guarantee that you or your clients will achieve the same results.
Your results depend on many factors outside our control, including your circumstances, participation, professional support, decisions, implementation, and consistency.
19. Professional Purchaser Responsibilities
If you are a therapist, psychologist, counselor, social worker, coach, educator, facilitator, consultant, healer, or other practitioner, you are responsible for:
* Working within your professional scope;
* Complying with applicable laws, regulations, ethical codes, and licensing requirements;
* Using professional judgment;
* Selecting resources appropriately;
* Protecting client privacy and confidentiality;
* Obtaining any necessary client consent;
* Ensuring accessibility and suitability;
* Monitoring client response;
* Providing appropriate referrals or care; and
* Not representing the Materials as a substitute for individualized professional treatment.
Purchase of a license does not represent certification, clinical approval, accreditation, supervision, or endorsement of your practice.
The Emotional Health Professional Library is a professional resource collection offered under a separate 12-month license.
License Term
The license begins on the purchase date unless another start date is confirmed in writing.
The license remains active for 12 consecutive months.
Renewal is not automatic unless the checkout page expressly states otherwise.
Renewal, if offered, will be subject to the pricing, library contents, and terms available at the time of renewal.
What the License Includes
During the active license term, one named practitioner receives:
* Access to the active Emotional Health Professional Library;
* Access to the workbooks, journals, guides, exercises, and client resources included in the library;
* Access to eligible resources added during the active license year;
* Permission to use the included Materials with an unlimited number of the practitioner’s own direct clients;
* Permission to print resources or individual pages for those clients;
* Permission to send resources privately to those clients through email or a secure client portal;
* Permission to use resources in individual sessions; and
* Permission to use resources in professional groups personally facilitated by the named practitioner.
“Unlimited” refers solely to the number of the named practitioner’s own direct clients during the active license term.
It does not mean unlimited practitioners, employees, contractors, businesses, clinics, locations, teams, organizations, programs, platforms, or methods of distribution.
One Practitioner and One Practice
The Professional Library license is issued to one named practitioner and one private practice.
It may not be shared with or used by:
* Colleagues
* Employees
* Contractors
* Supervisees
* Interns
* Assistants
* Other therapists or practitioners
* Clinics
* Agencies
* Schools
* Organizations
* Businesses
* Affiliated practices
Additional users require separate written licensing.
Private Client Delivery
Resources may only be shared privately and directly with the named practitioner’s own clients or registered participants in a professional group personally facilitated by that practitioner.
Files may not be placed in:
* A public or unrestricted link;
* A general client library;
* A public classroom;
* A membership portal;
* A shared clinic drive;
* An organizational resource bank;
* A searchable database; or
* Any location accessible to people outside the permitted client relationship.
The practitioner must clearly communicate that each resource is provided to the client for that client’s individual personal use only and may not be shared or redistributed.
Prohibited Uses
The Emotional Health Professional Library license does not permit:
* Use by additional practitioners or businesses;
* Resale of the Materials;
* Charging a separate fee specifically for access to a resource;
* Inclusion in a digital product or downloadable bundle;
* Inclusion in a course, membership, certification, training, retreat package, or self-guided program;
* Uploading the complete library into a general client portal or resource centre;
* Public sharing or public download links;
* Editing, rebranding, white-labeling, translating, or claiming authorship;
* Creation of derivative products;
* Distribution outside direct professional client work;
* Use in artificial intelligence systems, datasets, training models, or automated content tools;
* Transfer or sublicensing of the license.
The Materials may be used as part of the practitioner’s broader paid professional services, but the Materials themselves may not be sold as standalone products.
Library Updates
The library is an active professional collection.
We may add, update, replace, reorganize, or retire resources during the license term to maintain quality, accuracy, branding, legal compliance, or relevance.
Access to future products is not guaranteed unless they are expressly added to the Professional Library.
End of the License Term
When the 12-month license term ends:
* Portal access may be removed;
* The practitioner may no longer provide new copies of the Materials to clients;
* The practitioner may no longer use the Materials with new or existing clients;
* Clients may keep copies that were lawfully provided to them while the license was active; and
* The practitioner may retain license documentation and archival copies solely for recordkeeping.
Continued client use or distribution requires renewal or another written license.
Professional Responsibility
The practitioner is solely responsible for deciding whether a resource is appropriate for a particular client, session, group, circumstance, or treatment plan.
The license does not create a partnership, endorsement, clinical supervision relationship, employment relationship, or affiliation between Holly Soulié Emotional Health and the practitioner.
13. License Violations and Termination
Any unauthorized sharing, copying, resale, public posting, derivative use, professional use, or distribution is a material breach of these Terms.
If a license is breached, we may:
* Immediately suspend or terminate access;
* Revoke the license without refund;
* Remove the purchaser from programs or platforms;
* Issue takedown requests;
* Send cease-and-desist notices;
* Pursue copyright, contractual, or other legal remedies; and
* Seek recovery of damages, costs, and legal fees where permitted by law.
Termination of access does not transfer ownership or create a right to continue using downloaded Materials.
14. Programs, Workshops, Calls, and Live Services
Programs, workshops, coaching calls, intensives, trainings, and live services may include separate scheduling, attendance, conduct, rescheduling, and cancellation policies.
You are responsible for attending at the scheduled time and using the access information provided.
Unless otherwise stated:
* Missed sessions are not refundable;
* Recordings are not guaranteed;
* Unused calls do not roll over;
* Rescheduling is subject to availability;
* Access may expire at the end of the stated program period.
We may remove a participant whose behaviour is abusive, disruptive, threatening, unlawful, or materially interferes with the experience of others.
Removal for misconduct does not create an entitlement to a refund.
15. Testimonials, Reviews, and Feedback
If you voluntarily submit a testimonial, review, survey response, email, message, comment, or other feedback directly to Holly Soulié Emotional Health, you grant us permission to quote or reproduce that feedback anonymously for educational, promotional, or marketing purposes.
We may make minor edits for length, grammar, spelling, or clarity, provided the meaning is not materially changed.
We will not publicly use your full name, photograph, confidential details, health information, or other identifying information without separate permission.
You may request that an anonymous testimonial be removed from future use by emailing [hello@hollysoulie.com](mailto:hello@hollysoulie.com). Removal cannot be guaranteed for materials already printed, published, scheduled, or distributed.
16. Educational Disclaimer
All products, programs, Materials, services, and website content are provided for educational and informational purposes only.
They do not constitute:
* Psychotherapy
* Mental health treatment
* Medical care
* Diagnosis
* Legal advice
* Financial advice
* Business advice
* Crisis intervention
* Another regulated professional service
Participation in a program or use of a resource does not create a therapist-client, doctor-patient, attorney-client, fiduciary, or other regulated professional relationship.
The Materials are not a substitute for individualized care from an appropriately qualified professional.
17. Medical and Mental Health Disclaimer
Information provided by Holly Soulié Emotional Health is not intended to diagnose, treat, cure, or prevent any illness, disorder, or medical condition.
You should consult an appropriate licensed medical or mental health professional regarding your individual health, symptoms, treatment, medication, diagnosis, or care.
Do not disregard professional advice or delay seeking care because of information contained in a product, program, resource, or communication.
If you are experiencing a medical or mental health emergency, contact local emergency services or an appropriate crisis service immediately.
You are solely responsible for decisions you make based on information provided through the website, Materials, programs, or services.
18. No Guarantees
Individual experiences and outcomes vary.
We do not guarantee any specific:
* Emotional result
* Health result
* Relationship result
* Financial result
* Business result
* Professional result
* Therapeutic result
* Client outcome
* Transformation
* Level of progress
Testimonials, reviews, examples, and case descriptions reflect individual experiences and do not guarantee that you or your clients will achieve the same results.
Your results depend on many factors outside our control, including your circumstances, participation, professional support, decisions, implementation, and consistency.
19. Professional Purchaser Responsibilities
If you are a therapist, psychologist, counselor, social worker, coach, educator, facilitator, consultant, healer, or other practitioner, you are responsible for:
* Working within your professional scope;
* Complying with applicable laws, regulations, ethical codes, and licensing requirements;
* Using professional judgment;
* Selecting resources appropriately;
* Protecting client privacy and confidentiality;
* Obtaining any necessary client consent;
* Ensuring accessibility and suitability;
* Monitoring client response;
* Providing appropriate referrals or care; and
* Not representing the Materials as a substitute for individualized professional treatment.
Purchase of a license does not represent certification, clinical approval, accreditation, supervision, or endorsement of your practice.